Privacy policy

Privacy Policy (GDPR)

General

This privacy policy provides information on the processing of your personal data (as defined below) by Il Punto Nel Ricamo di Pallaro Federico (“Il Punto Nel Ricamo”).

This privacy policy applies exclusively to the online activities of this site and is valid for visitors/users of the site. It does not apply to information collected through channels other than this website. The purpose of the privacy policy is to provide maximum transparency regarding the information the site collects and how it uses it.

Data Controller

Il Punto Nel Ricamo, in the person of its legal representative Pallaro Federico, with registered office in Via San Giovanni Bosco 12 VA and contactable at info@ilpuntonelricamo.com, is the data controller of all your personal data collected through the site.

Types of Data Processed

Mere visit and consultation of the site does not imply the transfer of personal information.

However, when users register to use the site or other products or services as assisted persons, the latter, in order to provide services to users, must collect the following personal information:

  • Contact information, such as: name, surname, phone number, address, and email address;

  • Demographic information, such as professional role, duties, company name, and company type;

  • Information on payment methods, including bank transfer, PayPal, credit card... (payment will be made on third-party sites such as PayPal or your own online banking).

Depending on the activity, some requested information is mandatory, others optional. If the mandatory information for a particular activity is not provided, it will not be possible to carry it out.

As is the case with most websites, when you use the Site, Il Punto Nel Ricamo may collect certain technical and routing information related to the user's computer to simplify the use of the Site and its related services. For example, we might record environmental variables, such as browser type, operating system, CPU speed. We use these environmental variables to promote and monitor the use of the Site and its related services. Il Punto Nel Ricamo also uses environmental variables to measure the types of Site traffic.

Purposes of Personal Data Processing

Il Punto Nel Ricamo collects user information in order to provide its services, comply with legal obligations, and improve the products and services offered to users. We do not sell, rent, or share our users' information with third parties. Il Punto Nel Ricamo may use this information to:

  • Receive and manage orders placed on the site, process payments for purchased products and services.

  • Register the user's potential right to technical support or other benefits available to registered users.

  • Respond to customer service requests, questions, or concerns.

  • Manage the user's account.

  • Send the user requested information about products or services.

  • Inform the user about special offers and services from Il Punto Nel Ricamo.

  • Satisfy product and service research and development needs and improve our Site, products, and services offered.

  • Offer a personalized experience to users, by adapting the products and services offered.

Place of Processing

The data collected by the site are processed at the Il Punto Nel Ricamo headquarters in Via San Giovanni Bosco 12 VA, and at the datacenter of the web hosting. The web hosting (Server Plan srl unipersonale with registered office in Via G. Leopardi, 22 – 03043 – Cassino (FR)), which is responsible for data processing, processing data on behalf of the controller, is located in the European Economic Area and acts in compliance with European regulations.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

To disable cookies in various browsers, please refer to our cookie policy: here

Links, Plugins, Social Network Widgets

Our website includes social features, such as the Facebook Like button, widgets like the Share button, or interactive mini-programs running on our site. Such features may detect the user's IP address, the site page visited, and may set a cookie to enable the proper functioning of the feature itself. Social features and widgets are hosted by a third party or directly on our Site. The user's interactions with such features are governed by the privacy policy of the company to which the information belongs. To read the privacy policy of these companies, please refer to our cookie policy: here

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Google Analytics, through cookies, collects and processes anonymous data on site usage.

How Google uses data when you use sites or apps

User Data Sharing

We do not sell, rent, or share our users' information with third parties.

Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We will retain users' personal information as long as their account on the Il Punto Nel Ricamo website is active, if such data is necessary to administer the requested services or as necessary to comply with legal obligations. To delete the account or request that your information no longer be used for service administration, simply contact us at info@ilpuntonelricamo.com. We will respond to the request within 30 days. We will retain and use user information necessary to comply with legal obligations such as billing documents.

Rights of Data Subjects

Pursuant to European Regulation 679/2016 (GDPR) and national legislation, the User may, according to the methods and within the limits provided by current legislation, exercise the following rights:

  • Request confirmation of the existence of personal data concerning them (right of access);

  • Know their origin;

  • Receive intelligible communication;

  • Obtain information about the logic, methods, and purposes of processing;

  • Request updating, rectification, integration, erasure, anonymization, blocking of data processed in violation of law, including those no longer necessary for the purposes for which they were collected;

  • In cases of processing based on consent, receive, at the sole cost of any support, their data provided to the controller, in a structured, commonly used and machine-readable format from an electronic device;

  • The right to lodge a complaint with the Supervisory Authority (Garante Privacy – link to the Garante's page);

  • As well as, more generally, exercise all rights recognized by current legal provisions.

Requests should be addressed to the Data Controller at the following address: info@ilpuntonelricamo.com

In cases where data is processed based on legitimate interests, the rights of data subjects are still guaranteed (except for the right to portability which is not provided for by the rules), in particular the right to object to processing which can be exercised by sending a request to the data controller.

Transfer of Data to Non-EU Countries

This site may share some of the collected data with services located outside the European Union. In particular with Google, Facebook, and Microsoft (LinkedIn) through social plugins and the Google Analytics service. The transfer is authorized based on specific decisions of the European Union and the Data Protection Authority, in particular Decision 1250/2016 (Privacy Shield - here is the information page of the Italian Garante), for which no further consent is required. The aforementioned companies guarantee their adherence to the Privacy Shield.

Protection of User Personal Information

Personal Information provided in connection with the use of the Site is protected in several ways.

User access to their profile is possible through a password and a unique customer ID chosen by the user themselves. The password is encrypted. It is advisable to use a complex alphanumeric password, which should not be communicated to anyone. User personal information resides on a secure server. We use every means at our disposal to protect the Personal Information submitted to us, both during transmission and after receipt, by treating user data lawfully and correctly, adopting appropriate security measures aimed at preventing unauthorized access, disclosure, modification, or unauthorized destruction of data. Processing is carried out using IT and/or telematics tools, with organizational methods and logics strictly related to the stated purposes.

Minors

We do not intend to ask for or collect Personal Information from individuals under 18 years of age. Individuals under 18 years of age are required not to enter information on this site and not to use our services. Anyone who believes that a child under 18 years of age has entered Personal Information should contact info@ilpuntonelricamo.com to request the removal of such data and deactivate the account.